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Privacy Policy

Jackson Auto Repair – Privacy Policy

Effective Date: 7/16/25

At Jackson Auto Repair, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our mobile mechanic services, website, or communications.

1. Information We Collect

We may collect the following types of information:

Personal Information:

  • Name

  • Phone number

  • Email address

  • Vehicle details (make, model, year, VIN)

  • Service location/address

  • Payment details (only as needed for processing payments)

Automatically Collected (if using a website or online booking):

  • IP address

  • Browser/device type

  • Location (approximate)

  • Pages visited (if applicable)

2. How We Use Your Information

We collect your information to:

  • Schedule and perform mobile mechanic services

  • Communicate appointment details or service updates

  • Send invoices or process payments

  • Respond to questions or customer service requests

  • Improve our services or website functionality

  • Send promotional messages (only if you opt in)

3. How We Protect Your Information

We implement reasonable safeguards to protect your personal data:

  • Secure payment processing systems

  • Access controls for sensitive data

  • No selling or renting of your information

However, no digital transmission is 100% secure, and we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell or share your information with third parties except:

  • When required by law (e.g., legal process or law enforcement)

  • With payment processors or service platforms (for transactions only)

  • With your explicit consent

5. Your Rights

You may request to:

  • Access the data we have about you

  • Correct or update your information

  • Delete your data (unless required to keep for legal or business purposes)

  • Opt out of promotional messages at any time

To request any of the above, contact us at jacksonautosrq@gmail.com.

6. Use of Cookies

Our website may use cookies to improve your browsing experience. You can disable cookies in your browser settings, but some features may not function properly.

7. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we’ll revise the “Effective Date” at the top and notify you on our website or at the time of service.

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